Billing Team (Team)

Team managing invoicing, accounts receivable, collections, and customer billing operations

Overview

The Billing Team handles all aspects of invoicing and accounts receivable, from invoice generation to payment collection. They own the Invoice Service and Accounts Receivable Service.

Responsibilities

  • Invoicing: Generate and deliver customer invoices
  • Collections: Manage dunning process and collections
  • AR Management: Track and manage outstanding invoices
  • Customer Support: Handle billing inquiries and disputes
  • Reporting: Provide AR aging reports and cash flow forecasts

Services Owned

  • Invoice Service
  • Accounts Receivable Service

Technologies

  • Node.js, Express.js
  • Python, Django
  • PostgreSQL
  • SendGrid (Email)
  • Puppeteer (PDF Generation)
  • Celery, Redis

Contact

Key Metrics

  • Invoice Accuracy: 99.5%
  • DSO (Days Sales Outstanding): 32 days
  • Collection Rate: 98%